Xenex Merchant Services

CALL 888-918-4409

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Our highly trained and friendly customer service team is always ready and equipped to support your business with fast reliable service!

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Customer Service
Phone: (888) 918-4409
Fax: (516) 295-8852
Hours: 8:00 AM – 5:00 PM EST Monday through Friday
Email: support@goxenex.com

Technical Support
Phone: (888) 918-4409 [BUSINESS HOURS]
(800) 705-2559 [AFTER HOURS]
Fax: (516) 295-8852
Email: support@goxenex.com

Sales
Phone: (888) 918-4409
Fax: (516) 962-7828
Hours: 9:00 AM – 6:00 PM EST Monday through Friday
E-mail: salesteam@goxenex.com

Chargeback Center
Phone: (800) 999-8674
Fax: (516) 962-7834

Emergency Authorization
You can get transaction authorizations over the phone if your terminal is not working.
Phone: (800) 944-1111
Enter Bank ID: 067600

Click on this link For Information Inquiry or Fill Form

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A Xenex Account Representative will contact you same business day.